I will not be responsible for the replacement product or the cost of shipping to customers who provide the incorrect shipping address. If the incorrect shipping address has been provided you will need to either wait until product is returned to me or place another order for new product.
Please make sure the name is correct and that all information provided to pay pal is correct. Customer is responsible for additional postage if product is returned. If product isnt returned and customer wants product they will need to re-order. This is how we are able to keep our prices low for EVERYONE.
All orders are made the day they ship out ensure freshness. This is the main reason for the 7-10 Business day wait time.
Due to high demand, i will now be offering international shipping.
Please be advised that shipping internationally is not free. International shipping starts at $13.50USD and will go up from there depending on weight. Please note on some orders that a $5.00 shipping charge is automatically charged so in this case a $8.50 USD invoice will be sent instead of the $13.50USD.
If ordering internationally please submit order as you would do normally and i will within the 7-10 business days processing reach out to you with the Shipping Invoice ready for your payment.
PRODUCT WILL NOT BE SHIPPED BEFORE POSTAGE IS PAID.
(please consider shipping prices when placing smaller orders)
PLEASE ALLOW UP TO 7 WEEKS FOR INTERNATIONAL ORDERS
As it stands now shipping is starting at $5.00 for all domestic/FPO/APO orders (orders within the US)
SHIPPING / PROCESSING TIMES
Please allow 7-10 BUSINESS days for your order to be processed and shipped. Within the U.S it takes an average of 6 days for shipping so in all allow your order 20 days including shipping.
The tracking number provided is an internal tracking number provided by USPS. If you have any questions on the whereabouts of your order you can take this tracking number to the post office nearest you and have them track it for you.
DISPUTES / ITEMS NOT RECEIVED ETC
Please before filing a claim against me on paypal contact me first. I am always more than happy to assist and help my brothers & SeaStars :)
If you ordered haven't received your item/item missing/ or any other issues, please contact me first.
No Exchanges no refunds...ALL SALES ARE FINAL.
If you have an issue please contact me directly.